Overview
Thank you for shopping with Pontiac Discount Decor. We hope you will be completely satisfied with your purchase. Please read our return and refund policy closely.
Return Period
You have 30 calendar days from the date of purchase to make a return on a new, unused item.
Eligibility for Return
Your item must meet the following to be eligible for a return:
Condition: The item must be in the same condition that you received it. It must be unused, and still in its original packaging.
Proof of Purchase: You must provide the original receipt or proof of purchase.
Non-Returnable Items
The following are not returnable or refundable:
Open Box Items: Any item which has been opened or removed from its original packaging.
Clearance/Sale Items: All sales on sale or clearance items are final.
Gift Cards: Gift cards are non-returnable.
How to Return an Item
To return an item, you must bring the product and your receipt with you into our store. We cannot process returns by mail.
Return Location:
Pontiac Discount Decor
46670 West Pontiac Trail, #9
Commerce Township, MI 48390
Refund Process
We will contact you after we receive your returned item and inspect it for approval or denial of your refund.
Approved Refunds: If your return is approved, we will make the refund and a credit will automatically be posted to the original form of payment within a specified amount of business days, depending on your card issuer’s policies.
Rejected Refunds: If your return is rejected, we will provide the reason and the merchandise will be shipped back to you.
Exchanges
We do not offer direct exchanges. To exchange for another item, you will have to return your original purchase for a refund and then order a new item.